We will retain and use their information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. If we make material changes to how we use personal information collected from children, we will notify parents by email in order to obtain parental consent for the new uses of the child's personal information. Our Communication with you after you register with Shmoop, we may contact you in several ways. Please see our contact us page to opt-out of specific types of messages. Customer Service When you register, we will send you a welcome message from Shmoop. We may also respond to your customer service inquiries, your suggestions, or your requests to manage your account. We will communicate with you by email or phone, in accordance with your preferences.
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We may disclose personal information if permitted or required by law, for example, in response to a court order or a subpoena. To the extent permitted by applicable law, we also may disclose personal information collected from children (i) in response to a law enforcement or public agency's (including schools or children services) request; (ii) if we believe disclosure may prevent the instigation of a crime, facilitate. Parental Choices and Control At any time, parents can refuse to permit us to use and collect further personal information from their children in association with a particular account, and can request that we delete from our records the personal information we have collected. Please keep in mind that a request to delete records may lead to a termination ultrasound of an account, membership, or other service. Where a child has registered for a shmoop account, we use two methods to allow Parents to access, change, or delete the personally identifiable information that we have collected from their children: Parents can request access to and delete their child's personal information by logging. Parents will need their child's username and password. Parents can contact us to request access to, change, or delete their child's personal information. In any correspondence such as e-mail or mail, please include the child's username and the parent's email address and telephone thello number. To protect children's privacy and security, we will take reasonable steps to help verify a parent's identity before granting access to any personal information. We will retain your child's information for as long as their account is active or as needed to provide them services. If you wish to cancel your child's account or request that we no longer use that information to provide them services, please contact.
If you are a parent and wish to provide direct consent for your child's registration on the site, you must first register through the site and affirmatively verify you are the child's Parent and consent to the collection of the child's personal information. If, in addition to collecting content that includes personal information, Shmoop also plans to post the content publicly, share it with a third party for the third party's own use or allow the child to post content publicly, we will obtain a higher level. Methods by which we will obtain verifiable parental consent include, but are not limited to, requiring a signed consent form by mail, fax or electronic scan, asking for a credit card or other online payment method for verification, or speaking to a trained customer service. Teacher or Administrator Consent, with regard to school-based activities, coppa allows teachers and school administrators to act in the stead of parents to provide consent for the collection of personal information from children. Schools should always notify parents about these activities. Email Contact with a child On occasion, in order to respond to a question or request from a child, Shmoop may need to ask for the child's online contact information, such as an email address. Shmoop will delete this information immediately after responding to the question or request. In connection with certain activities or services, we may collect a child's online contact information, such as an email address, in order to communicate with the child more than once. In such instances we will retain the child's online contact information to honor the request and for no other purpose such as marketing.
If you harmony are a parent or guardian and discover that your child has a registered account with the bob site without your consent, please email Shmoop at and request that Shmoop delete that child's personal information from its systems. Registration and Use of the site. When a child requests to register for the site, shmoop will seek consent from the child's identified parent or guardian parent. We may ask the child to provide certain information for notification and security purposes, including the parent's email address, the child's first name and gender, the child's username, and password. We may also ask for birth dates from children to validate their ages. Please note that children can choose whether to share their information with us, but certain features cannot function without.
As a result, children may not be able to access certain features if required information has not been provided. We will not require a child to provide more information than is reasonably necessary in order to participate in an online activity. Parents may also agree to the collection and use of their child's information, but not allow disclosure to third parties. Consistent with the requirements of coppa, on any child-targeted site or application, or in any instance where we ask for age and determine the user is less than 13 years of age, we will ask for a parent email address before we collect any personal. If you believe your child is participating in an activity that collects personal information and you or another Parent have not received an email providing notice or seeking your consent, please feel free to contact. We will not use parent emails provided for parental consent purposes to market to the parent, unless the parent has expressly opted in to email marketing or has separately participated in an activity that allows for such email contact.
Student Privacy - ferpa, shmoop may have access to student education records that are subject to the family Educational Rights and Privacy Act (ferpa. And the regulations promulgated there under. This information is considered confidential and is therefore protected. To the extent that Shmoop has access to education records, it is deemed a school official, as each of these terms are defined under ferpa. Except as required by law, we shall not disclose or share education records with any third party unless permitted by the terms of our contract with a particular institution who has agreed to maintain the confidentiality of the education records to the same extent required. In the event any person(s) seek to access protected education records, we will only retrieve such data or information upon receipt of, and in accordance with, written directions, if allowed by law.
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We use this information to contact you about the services on our Site about which you have expressed interest. Other Voluntarily submitted Information, we also collect information that you submit voluntarily through our Shmoop message boards, notes, conversations, and other communications. Examples include, but are not limited to, feedback or customer support messages that you send to us, user surveys or polls to which you respond, preferences you set on the site, needs comments and ratings you submit to the site, notes and content you create, and. If you place an order using the site, we may also collect additional information, including, but not limited to, billing address, shipping address, date of birth, date of order, payment information, and the product ordered. Shmoop may share this information with third parties, as discussed in more detail below. Automatically collected Information, in addition to the information you voluntarily send us while visiting Shmoop, like most websites, we gather certain information automatically and store it in log files. This information includes, but is not limited to, internet protocol (IP) addresses, browser type, internet service provider (isp referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, administer the site, track users' movements around the site, and to gather demographic information about our user base as a whole.
Demographics and Interest Reporting. Using the Ads Settings, visitors can opt-out of google Analytics for Display advertising and customize google display network ads. We plan only to use such data collected by google Analytics Demographics and Interest Reporting for internal reports and market research. All personally identifiable information collected from the site will not be shared with any other entity without your expressed consent, other than as described in "Exceptions to Sharing Personally Identifiable Information" below. Registration, to use some parts of our Site, you must Register with Shmoop. When you register, we collect personally identifiable information such as your name and email address. You may provide other personally identifiable information voluntarily (e.g., year in school, gender but it is not required for registration.
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